AveLynx privacy policy

Last updated: October 22, 2026. This policy is from Myzbros Enterprises LLC, doing business as AveLynx ("we", "us"). It covers this website (avelynx.net) and the apps we run for customers. It says what we collect, why, who else handles it, how long we keep it, and how to ask us to see, correct or delete it.

The short version

We do not sell your personal information, and we do not use it for advertising.
Your organization's documents and records are used only to run the service for you.
Card and bank details go straight to Stripe. We never see or store them.
Our apps are not built for medical or other health records. Please do not put them in.
You can ask us to show, fix, export or delete your information by writing to [email protected].

What we collect

Browsing this website. You can read the public pages without giving us anything. Our host, Cloudflare, keeps ordinary server records such as your internet address, the page asked for, and the time, to keep the site running and secure.
Requesting access to an app. The request form on this site builds an email in your own mail program, addressed to us. We receive it only if you send that email. A copy of the request is also kept in your own browser, on your device, and is not sent to us by the form.
Having an account. Your name, work email address, the organization you belong to, your role, and the apps you can use. When you sign in with a code, we email the code to you.
Your organization's content. Documents, notes and records that you or your colleagues upload or type into an app. Your organization decides what goes in.
Payments. Stripe handles card and bank details. We keep which plan an organization has and whether it is paid.
Messages to us. Anything you send to our support or security addresses.
Security and audit records. Sign-ins, changes to roles and access, and requests that were refused, so we can find and fix problems.

Cookies and browser storage

When you are signed in, a sign-in cookie or token keeps you signed in until you sign out or it expires. Our pages also store small settings in your browser, such as light or dark theme and which organization you are working in. We do not use advertising cookies or tracking across other websites. Cloudflare, which hosts our site, may collect basic traffic statistics and security signals as part of running it. You can clear cookies and site data in your browser at any time; you will then need to sign in again.

How we use information

To run the apps and give you what you asked for.
To sign you in, keep each organization's information separate, and keep the service secure.
To take payments, send receipts and answer support requests.
To find and fix errors and to improve the service.
To meet legal duties.

Some features use artificial intelligence to draft, search or summarize. When you use one, the text you send to it is processed to produce your result. A person should always check the result before relying on it or sending it to anyone else.

These companies handle information for us, only to provide their part of the service:

Cloudflare: hosting, our domain name service, databases, file storage and the AI models some features use.
Amazon Web Services: encrypted backup copies.
Stripe: payments.
Resend: email that our apps send, such as sign-in codes.
Microsoft 365: our company email and calendars.

We may also share information when the law requires it, to protect people from harm, or if the company is sold, in which case the new owner must honor this policy. We do not sell personal information or share it for advertising.

When your organization is our customer

If you use an app because your employer, school or another organization signed up, that organization decides what information goes into it and why. We handle it for them. If you are someone whose information an organization has entered, such as a client, student or participant, please contact that organization first about your information. You may also write to us and we will help you reach the right person.

How long we keep it

While your organization has an account, we keep its content so the service works.
Nightly backups are kept for 30 days, so deleted material can remain in backups for up to that long.
If a subscription ends, we will keep the organization's data for at least 14 days and email before deleting it.
We keep payment records and security records as long as needed for accounting, legal and safety reasons.

How we protect it

Our security page describes what we do and what we do not have yet. In short: encrypted connections, separation between organizations, access checks on every request, and encrypted backups. No system is perfectly safe, and we cannot promise that nothing will ever go wrong. If your information is affected by a breach, we will tell the organization responsible for your account and help with what the law requires.

Your choices and rights

You can ask us to show you the information we hold about you, correct it, export it, or delete it. Write to [email protected]. We will reply within two business days to say we have your request, and we will give a full answer within 45 days. We may need to confirm who you are first. If you live in California, you have the rights described in California privacy law, including the right to know, to delete, to correct, and not to be treated worse for using them. We do not sell or share personal information for advertising, so there is nothing to opt out of.

Health information and children

Our apps are not set up for protected health information, and we make no claim of compliance with medical privacy rules. Please do not enter it. Our website and apps are for adults and are not directed at children under 13. If you believe a child's information was given to us, write to us and we will remove it.

Changes to this policy

If we change this policy in a way that matters, we will change the date at the top and, for account holders, tell them by email.

Contact

Privacy questions and requests: [email protected]. Security problems: [email protected]. Myzbros Enterprises LLC, doing business as AveLynx, 225 Broadway, San Diego, CA 92101.